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Customer Service

Ordering
To order an item you need to click the add to cart button. Once the item has been added to your shopping cart you will have the option to continue shopping, estimate shipping and sales tax if any and enter any discount and/or gift card codes you may have. Once you have all the items you wish to purchase in your shopping cart proceed to checkout to complete the purchase. At checkout select a method of checking out.  As a guest or register for future convience.  It is recommended that you become a registered guest and have the convience to --Proceed through checkout faster when making purchase --Check the status of orders– View past orders – Make changes to your account information – Change your password – Store alternative addresses (for shipping to multiple family members and friends!)

Once you have selected your checkout method complete the billing, shipping and payment information. We accept Mastercard,Visa, American Express, Discover and PayPal for your convience.
Pricing & Promotions
We will always offer only quality merchandise at the lowest possible price and have it shipped quickly to your door.  To bring to you a level of commitment expected by today's sophisticated  shoppers. To make your "On Line" shopping experience easy and secure. We understand, to be successful, you need to have satisfied and loyal customers.  You can shop at "Pennington's" knowing that we will stand behind every purchase and work hard to make your "On Line" shopping experience a satisfying one.
Viewing Orders
When you have placed an order you will receive an order confirmation email with your order number and details of the order.  Once your package ships you will receive an email with a link to track your order.  If you are a registed guest you will have the additional option of viewing past orders by going to your account.
Updating Account Information
If you are a registered guest you may from time to time need to update information stored in your account.  From your Account Dashboard you have the ability to view a snapshot of your recent account activity and update your account information. You will be able to edit or add shipping addresses to your address book, edit contact and billing information. Subscribe or unsubscribe to our Newsletters and redeem any unused gift card from the store.


Our Newsletter